shieldBusiness ethics · Compliance

Whistleblowing channel

A confidential, permanent channel to report any fact or conduct that may constitute an irregularity, regulatory breach or violation of our code of ethics. Available to employees, collaborators, suppliers, customers and any third party related to Motorflash.

open_in_newOpen the formHow it worksarrow_downward
groupsWho it is for

Anyone connected to Motorflash

Employees, former employees, applicants in a selection process, suppliers, contractors, customers or any third party with a labour or professional relationship with Motorflash Ibérica de Negocios, S.L.

  • check_circleCurrent or former employees and candidates in a selection process
  • check_circlePeople whose employment has ended or has not yet started
  • check_circleSelf-employed workers and shareholders
  • check_circleMembers of the administrative, management and supervisory bodies
  • check_circlePeople related to contractors, subcontractors and suppliers
  • check_circleThird parties who provide information about a possible breach
reportWhat can be reported

Matters covered by the channel

You can report any fact or conduct that may constitute a breach of applicable regulations or of our code of ethics.

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Regulatory non-compliance

Breaches of European Union law or serious or very serious criminal or administrative breaches of the Spanish legal system.

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Code of ethics and conduct

Violation of our code of ethics: harassment, discrimination, misuse of resources, conflict of interest or any other internal irregularity.

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Fraud or corruption

Financial fraud, bribery, money laundering, anti-competitive practices or any other form of corruption.

security

Data protection

Improper handling of personal data, unreported security breaches or violations of the GDPR and the Spanish LOPDGDD.

health_and_safety

Health, safety and environment

Non-compliance in occupational risk prevention, product safety, public health or environmental protection.

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Labour rights

Violation of fundamental labour rights, working conditions, equal treatment or any form of discrimination.

verified_userOur commitment

Channel guarantees

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Confidentiality

The identity of the whistleblower and of any third party mentioned in the report is protected. Only the system officer has access to the data.

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No retaliation

Any form of retaliation, direct or indirect, against people reporting in good faith is prohibited. The company actively protects the whistleblower.

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Impartiality and diligence

All reports are analysed impartially. Receipt is acknowledged within 7 days and a response is provided within a maximum of 3 months from receipt.

flowchartHow it works

From report to response

  1. 1

    You submit the report

    Fill in the form with the facts, dates and people involved. You can do so under your name or anonymously (providing a reference for later communication).

  2. 2

    We receive and assess it

    The system officer acknowledges receipt within a maximum of 7 calendar days and analyses the information independently and impartially.

  3. 3

    It is investigated and answered

    The necessary enquiries are opened, clarifications are requested if applicable, and the outcome is communicated within a maximum of 3 months from receipt.

quizFrequently asked questions

Everything you need to know before you submit

The most common questions about confidentiality, deadlines and whistleblower protection.

Can I report anonymously?expand_more

Yes. The form allows you to submit the report without identifying yourself. You will receive a reference code that lets you follow up and provide additional information if needed.

How long does the response take?expand_more

Motorflash acknowledges receipt within a maximum of 7 calendar days and delivers a final response within 3 months of receipt, as required by Spanish Law 2/2023.

Can I face retaliation for reporting?expand_more

No. Spanish Law 2/2023 and EU Directive 2019/1937 expressly prohibit any form of retaliation — dismissal, sanction, role change, non-renewal — against people who report in good faith. Motorflash actively protects the whistleblower.

Who has access to my report?expand_more

Only the Internal Information System Officer designated by Motorflash. The confidentiality of your identity and of any people mentioned is guaranteed, even before the administrative body.

What information should I provide?expand_more

The more concrete detail, the better: facts, dates, locations, people involved and any available evidence (documents, emails, screenshots). Only provide truthful information; reports that are manifestly false or in bad faith are excluded from legal protection.

Can I use this channel for commercial enquiries or service questions?expand_more

No. This channel is exclusive to ethical or regulatory-compliance reports. For commercial questions, technical support or product information, please use the contact page.

gavelLegal framework

This channel complies with Spanish Law 2/2023 of 20 February, regulating the protection of persons who report regulatory infringements and the fight against corruption, and with Directive (EU) 2019/1937 of the European Parliament and of the Council. Personal data is processed in accordance with the GDPR and the LOPDGDD, exclusively to manage the received report.

Do you want to report an irregularity?

Filling in the form will take a few minutes. Provide all the data you consider relevant; the more information, the more rigorous the investigation.

open_in_newOpen the form

If you have issues with the form, you can contact us at /contacto.