APPLIED AI SOLUTIONS · MOTORFLASH SOLUTIONS

Three AI assistants and a quality system that handle, qualify and measure every conversation.

WhatsApp AI, WebChat AI and Voice AI talk to your customers 24/7 on their preferred channel. Quality Monitoring transcribes, analyses and scores every call. All integrated with your DMS, CRM, Dealer, Multipublisher, Contact Center and websites.

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MOTORFLASH AI ECOSYSTEM

One integrator between your processes, channels and AI

We act as Integrator / Consultant / AI Architect: we plug the models into the right channel and the right system, so every conversation ends up in the CRM with full context.

Business processes

New vehiclesUsed vehiclesAfter-salesWorkshopLeasingRental

Channels

callCallchatWhatsAppmailEmail

Artificial Intelligence

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THE INTEGRATOR

Motorflash Solutions · AI consultant and architect

Voice AI · WhatsApp AI · WebChat AI · Copilot · Quality Monitoring · Web content assistant

Management systems

DMSCRM4YOUDealerMultipublisherContact CenterWebsitesAPI integrations
3 AI ASSISTANTS

WhatsApp, WebChat and Voice — the customer picks the channel

Same AI brain, different channels. They work standalone or as a single assistant passing context between them.

chat

WhatsApp AI

Conversational AI on the channel your customers already use

FLOW

Customer writes→AI replies→Appointment or follow-up
  • checkDirect, familiar channel: the customer already uses WhatsApp, no friction.
  • checkFree, natural, 24/7 conversation: AI answers without depending on agents.
  • checkReal personalisation: remembers context, learns and adapts.
  • checkHigher conversion: better experience, higher sale probability.
Try it
forum

WebChat AI

Engage and converse with the user while they browse

FLOW

User enters→Clicks the button→Form / appointment
  • checkEmbedded in the website: engages the user as they browse.
  • checkText and voice in one channel: written or spoken, as the user prefers.
  • checkNatural interaction: the chat adapts to the user, not the other way around.
  • checkIntegrable with other systems: query and manage external data.
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Voice AI

Smart phone assistant that picks up your calls

FLOW

Customer calls→AI answers→Books appointment, sends to CRM
  • checkSmart voice assistant that picks up the call with no waiting.
  • checkImmediate communication: the customer calls and receives personalised service.
  • checkIdeal for booking visits, quick answers or completing processes started in chat.
  • checkIncludes analytics, transcription and auto-scoring to improve service and sales.
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QUALITY

Quality Monitoring: every call is measured

What your best sales manager would do if they could listen to every call. It transcribes, analyses, categorises and scores automatically so you know what works and what needs training.

transcribe

Transcribe every call

Every advisor call is auto-transcribed and available for review and analysis.

insights

Key-point analysis

Auto-detection of greetings, customer ID, offer presented, objections and closing.

category

Interest categorisation

Every conversation tagged by real customer interest — hot, warm or cold.

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Automatic scoring

Every call scored by commercial KPIs to improve service and sales.

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Alerts on events or on the data

Get notified the moment something important happens or when conditions on your metrics are met. No need to go check the panel.

  • boltHigh-scoring customer call with no follow-up
  • boltAgent with transfer rate below the KPI
  • boltWhatsApp unanswered for more than N minutes in business hours
  • boltLead spike exceeding team capacity

Want to see a real example for your business?

In the demo we show a case in your own niche (new, used, workshop, leasing…) and plug one of the assistants into a live call or WhatsApp. You decide whether the end customer would talk to that AI.

Request a personalised demo